Employer: Dog A.I.D.

Job Title: Training Advisor

Job Location: Home based with regular travel to Head Office, Shrewsbury and to UK wide meetings/events

Salary: £18,333 per annum

Hours: 25 hours per week

Job Description: Dog A.I.D. is recruiting for the exciting role of Training Advisor. The post-holder will lead on the development of two key projects that are central to the success of our strategy: the development of a volunteer trainer mentoring scheme and the development of a Dog A.I.D. assessor’s course. The post- holder will also provide subject matter expertise to the charity on the training of Assistance Dogs and use their knowledge and expertise to pilot innovative ways of delivering our programme that are compliant within the ADI standards framework in which we are working.

The Training Advisor will also work closely with our Training and Volunteer Officer in supporting our network of vital volunteer dog trainers. This will involve helping to develop our volunteer trainer CPD offer including the creation and delivery of engaging training workshops, contributing to the development of training resources and events and providing advice to volunteers and the staff team on training related matters. The post holder will play a key role in the long-term retention of our network of volunteer trainers by developing our CPD offer and mentoring volunteers to develop their skills and confidence in coaching our clients in Assistance Dog taskwork.

Although we are looking for an experienced and qualified dog trainer for this role, our work is person-centred so the right candidate will need excellent inter-personal and communication skills to develop effective working relationships with volunteers and the Dog A.I.D. staff team. The right candidate will need to be well-organised, be able to see projects through to completion within set time frames and have the strong administrative skills to keep comprehensive and up to date project records and reports. Demonstrable previous experience in any of the following areas would be a distinct advantage: service development, learning and development, training delivery, project management.

It is essential that the post-holder is a strong team member who is proactive and self-motivated. They need to be able to see “the bigger picture”, identify priorities and use their initiative to “get on and do” what needs to be done. These are exciting times for our charity so we would want someone who is passionate about what we are trying to achieve and comes with us on the journey. There is a lot of scope for the post-holder to shape this role and demonstrate an innovative and creative approach whilst working within our standards framework.

Applicants who are self-employed and have a dog training business are welcome to apply for this role and we are open to negotiation about how the hours the applicant would be employed by us would work the required hours alongside a self-employed role. However, please note that this role is not being offered on a self-employed basis.

Job Description and Person Specification:
Hours: 25 hours per week with TOIL for additional hours worked
Salary: £18,333 per annum
Responsible to: CEO and Operations Manager
Contract: Permanent, subject to funding
Location: Flexible working. Predominantly home-based with regular travel expected to Head Office in Shrewsbury and team days/other meetings at various locations within the United Kingdom

Job Description – Responsibilities:

Programme and project development:
• Lead on the development, delivery and evaluation of our new volunteering projects: mentoring scheme and in-house assessor’s course.
• Develop and pilot innovative ways of delivering our programme that are compliant with the ADI standards framework within which Dog A.I.D. is working and are informed by client/volunteer feedback.
• Provide subject matter expertise on dog training to our volunteer network and staff team as required for the effective and efficient delivery of the Dog A.I.D. programme including contributing to probation reviews, verification of assessments and the assessment of new trainer applications.
• Provide subject matter expertise on dog training to our programme working groups (policy/process development and ADI accreditation).
• Support the development of consistent and equitable processes which will enable the effective and efficient delivery of the programme.
• Take responsibility for the administration that is required in support of the responsibilities outlined above including keeping up to date project records and writing detailed reports.

Volunteer and Client Training and Development:
• Develop and deliver in-person and online training for client and volunteer trainer training workshops.
• Develop training material and resources for clients and volunteer trainers.
• Contribute to the sourcing of relevant and engaging webinars for volunteer trainers.
• Contribute to the development and facilitation of online volunteer trainer drop-ins which will provide peer support and discussions on relevant subjects.
• Support the Training and Volunteer Officer in providing tailored advice for volunteer trainers who require support whilst volunteering on our programme.

• Developing and delivering presentations and practical demonstrations in relation to Dog A.I.D.’s work at external events including conferences and awareness raising days.
• Contribute to team meetings, away days and training events both online and in-person.
• Upholding the vision, mission and values of the organisation.

Person Specification – Essential skills and knowledge:
• Extensive professional experience and relevant qualifications as a dog trainer using positive techniques.
• Experience in the training of task work.
• Experience of working with physically Disabled people
• An understanding of the challenges for physically Disabled people and the potential life-changing impact their dogs can provide as trained Assistance Dogs
• Experience in coaching and mentoring individuals and groups.
• Experience in the development and delivery of engaging training.
• Confidence with working with IT including a good working knowledge of Microsoft 365 and using CRM’s.
• Excellent written and verbal communication skills
• Empathetic and person-centred with the interpersonal skills to build great relationships with volunteers, clients and team members.
• Highly organised with effective time management skills and the ability to manage and prioritise a heavy workload.
• Ability to think creatively and innovatively.
• Ability to work with a high level of accuracy and superb attention to detail.
• Knowledge of GDPR legislation and experience in handling sensitive and confidential information
• Proactive, self-motivated and uses their initiative to get things done.
• A strong team member who sees the “bigger picture” and is able to consider the work of others and how different workstreams fit together.
• A commitment to Dog A.I.D.’s charitable objects, vision, mission and values
• The ability to travel when required to venues across the United Kingdom

Person Specification – Desirable skills and knowledge:
• Membership of a professional training body e.g. IMDT or similar
• Awareness and understanding of the Social Model of Disability
• Previous experience of working within an Assistance Dog charity.
• Experience as a Dog A.I.D. volunteer trainer and/or client.
• Experience of working within standards frameworks
• Knowledge of safeguarding
• Experience of contributing to the development and delivery of impactful projects

Application Deadline: Midnight, Friday 7th June 2024

Application Details: Please send a copy of your CV and a covering letter via email with the subject as “Application for Programme Support and Engagement Officer Role” to Belinda.johnson@dogaid.org.uk

Website Link: Vacancies (dogaid.org.uk)