Employer: Hearing Dogs for Deaf People
Job Title: Social Media & Community Officer
Job Location: The Grange, Saunderton, Bucks (Hybrid)
Salary: £30,000
Hours: Full time
Job Description:
The Social Media & Community Officer is an important role in Hearing Dogs for Deaf People, supporting the earned and owned voice for the charity across social channels and working to increase brand exposure and engagement in the charity.
You will share our passion for digital engagement and continually keep on top of trends and audience preferences, adapting our approach and content to suit.
You will be accountable for taking the lead in running and creating content for all social media channels, ensuring high levels of web traffic and engagement, and will support the setting of specific objectives to measure performance and report on success.
You will report to the Social Media and Community Manager and will work alongside our team of videographers/photographers and our broader marketing communications team.
Key responsibilities :
- Work with the Social Media Manager to support the design and implementation of a social media strategy to align with charity business goals.
- Support the setting of and working to specific objectives and report on return on investment.
- Plan, generate, edit, and share engaging social first content and report on performance.
- Collaborate with other teams (marketing, fundraising, dog operations and services) to keep abreast of their activities and support objectives with planned and/or reactive social first content.
- Communicate with followers, respond to queries, flagging any specific trends in content.
- Support the Social Media Manager by contributing to the design of social media accounts.
- Support the Social Media Manager to create and develop new features to develop brand awareness and engagement in line with organisational objectives and audience. example. training products, competitions.
- Stay up to date with current technologies and trends in social media, design tools and applications.
- Work with the team to develop the Charity’s social media policy, equipping colleagues across the Charity to become effective ambassadors for our work and to support you in delivering against your objectives.
- Be part of the rota for short social media checks at weekends.
- Undertake other activities as required, some of which may require occasional work during unsociable hours.
About You
Experience:
- Proven work experience as a social media officer or similar role that provides experience of social media best practices
- Hands on experience in content delivery (familiarity with tools such as Canva, Adobe Photoshop, and Premiere Pro desirable)
- Ability to deliver creative content (text, image and video)
- Excellent copywriting skills
- Knowledge of online marketing channels and platforms including relevant audience and content
- A sound understanding of the importance of storytelling, as applicable to the charity sector
- Excellent communication and relationship building skills with enthusiasm to collaborate
- Analytical and multitasking skills, managing within deadlines
- Ability work proactively under your own initiative
- Demonstrates strong brand knowledge and ability to apply organisational brand framework and story effectively
If this sounds like you, then we would love to hear from you. Please click below to apply – applications close on 5th June 2026.
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
Application Deadline: 5 June 2026
Application Details: Please apply via the website link below
Website Link: Social Media & Community Officer | Job Details