Employer: Guide Dogs

Job Title: Communications Officer – Volunteering

Job Location: London

Salary: Starting salary £29,000 per annum + £4200 London Weighting Allowance + benefits

Hours: 35 hours per week

Job Description:

This is a new role to strengthen and develop the way we communicate with our current volunteers and help us reach and engage new volunteers from all parts of the UK. We have over 14,000 volunteers who are essential to the delivery of our service, including puppy raisers, fundraisers and speakers. This role will enable us to deliver a consistent, high standard of communications in a timely and co-ordinated way. It will make use of existing and new digital channels and traditional contact methods to better connect our volunteers to Guide Dogs and to each other.

Day-to-day this might involve celebrating volunteer stories through our newsletters, blog and social media, sharing news and training resources or producing content to thank our volunteers for all they do. 

As well as developing comms and new delivery channels for existing volunteers, this role will also develop pathways to reach diverse communities who may not have previously considered becoming a Guide Dogs volunteer. By having more diverse volunteers, we will be able to reach and support more people with sight loss.

Helping to shape and deliver the internal and volunteer communications strategy, this individual will have the experience and insights to fully support the wider communications team in particular the internal comms managers with project delivery and stakeholder engagement.

This role will work closely with other teams beyond the comms team to develop plans and tactics to bring and retain new volunteers. Key internal stakeholders include the services marketing team, the digital and brand teams and the operations directorate – with a central focus on the volunteering teams.

We are looking for someone who can bring their experience of delivering fast paced comms support directly to volunteers or colleagues within an in-house team and can demonstrate they are confident developing and delivering ideas independently.

We are working in strange and unpredictable times so you will need an open-mind and the intellectual capability to actively contribute from day one in a fast paced environment.

You will be equally confident delivering integrated plans and campaigns that reach our supporters, the public and corporate stakeholders with a strong narrative that cuts through and drives share of voice.

You will liaise closely with multiple areas of the organisation to understand and deliver their communication requirements in a timely, organised and impactful way.

This is not a role which involves media relations.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. The post-holder will ideally be based in London, applications will be considered from other locations. There will be a requirement to work at least two days a week from a work site, at least one day a week must be from the London office.

Candidate profile

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. 

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

Application Deadline: 16th August 2022

Application Details: Please apply via the website link below.

Website Link: The Guide Dogs for the Blind Association – Communications Officer – Volunteering (talent-soft.com)